UKFR - ROOFING AND INSULATION SPECIALISTS

Privacy Policy

The policy: This privacy policy is for our website; [ukflatroofing.com] and served by [UKFR Roofing & Insulation T/A UK Flat Roofing, International House, 61 Mosley Street, Manchester, M2 3HZ] and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation),the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain how we process, collect, manage and store your privacy and personal details. It will discuss how your rights under the GDPR, DPA & PECR are always adhered to throughout the site. Additionally it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided if you have any questions.
 

The DPA & GDPR May 2018

Our staff and our website all comply to the DPA (Data Protection Act 1998) and the GDPR (General Data Protection Regulation 2018) . We will update this policy accordingly after the completion of the UK's exit from the European Union.
 

Use of Cookies

This website uses cookies to improve the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system which allows the user to give explicit permission or to deny the use of/saving of cookies on their computer/device.

What are cookies? Cookies are small files saved to the users computer hard drive which track, save and store information about the users interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer hard drive then they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. Alternatively users can use the cookie control system which should pop up on screen upon their first visit.
 

Removal from our Database

If you wish for your information to be removed from our database please email us at sales@ukflatroofing.com and we will be able to sort this out for you. Please note once you have been removed any orders or information you have saved in our secure databases will be deleted permanently and we won't be able to provide you with any invoices upon removal.
 

Disclosing your information to third parties

UKFR Roofing & Insulation T/A UK Flat Roofing does not sell, trade, or rent your information to others, but reserves the right to provide aggregate data to third parties for statistical analysis. Such data will not be linked to any particular individuals.

We do not disclose your information to third parties without consent unless legally required to do so or where such disclosure is necessary to enable third parties, who act for us, to process your order. Those third parties will process information, complete and deliver orders, process credit card payments and provide support services on our behalf. Customer information will NOT be used to inform customers of other products, services and special offers from third parties.

Upon registration or ordering with UKFR Roofing & Insulation T/A UK Flat Roofing, customers confirm that they do not consider any of the uses of the information described above as being a breach of any of the rights conferred under the Data Protection Legislation.

Website Visitor Tracking

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to the users computer hard drive in order to track and monitor engagement and usage of this website, but will not store, save or collect personal information.
 

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer hard drive. Users should therefore note that they click on sponsored external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
 

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party anti virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.
 

Contact & Communication With us

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in 'The policy' above.
 

Email Mailing List & Marketing Messages

We operate an email mailing list program, used to inform subscribers about new products, services available and news on the business. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in 'The policy' above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or email us to remove you manually). The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

Our EMS (email marketing service) provider is; Mail Chimp and you can read their privacy policy in the resources section.
 

External Website Links & Third Parties

Although we only look to include high quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text/banner/images that take you to other websites.)

Shortened URL's: URL shortening is a technique used on the web to shorten URL's (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: https://shorturl.at/jPSZ6). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note that they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
 

Social Media Policy & Usage

We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
 

Resources & Further Information

• Overview of the GDPR - General Data Protection Regulation
• Data Protection Act 1998
• Privacy and Electronic Communications Regulations 2003
• The Guide to the PECR 2003
• Twitter Privacy Policy
• Facebook Privacy Policy
• Google Privacy Policy
• Mailchimp Privacy Policy