Why we need your contact number?
For orders of this nature we contact you after you have placed the order online to discuss delivey options and any site restrictons or offloading requierments you have.
Please leave a mobile number as this is normally best for the delivery driver as well.
What delivery vehicle can you have?
This delivery option is for Kingspan Direct Delivery. This means that the delivery will come direct from the factory, ideal for larger orders.
An Artic Lorry will take approximately 3 - 5 working days and we can cover most of the UK with this vehicle type. You must have offloading facilities onsite such as a forklift or telehandler to use this option. Also the vehicle will be limited to a time slot, usually 2 hours, anything over this will incur a charge.
A Ridgid Lorry will take approximately 5 - 10 working days and we can cover most of England and Wales. We try to operate this with a tail offload to assist in getthing the materials off the vehicle but for larger orders its still advised to have a forklift or telehandler on site. Also the vehicle will be limited to a time slot, usually 1 hour, anything over this will incur a charge.
If these options aren't suitable for you we have other insulation products online or contact us and we will find the best delivery method for you.
What size are the delivery vehicles?
A Rigid lorry is approximately 18 / 26 tonnes with the capacity for 12 / 14 pallets. They are usualy 10m / 12m Long, 4m high and 2.6m wide as an average.
An Artic lorry is approximately 44 tonnes with the capacity for 28 pallets. They are usualy 16.5m long, 4.2m high and 2.6m wide as an average.
If you can't take a vehicle of this size please contact us via WhatsApp and we can arrange an alternative delivery solution for for you.
What if you don't have a forklift on site?
Kingspan can deliver with a moffet for an extra charge. If you need this option please contact us after you have placed your order so we can send you a payment link for this charge. This can add an extra 2 - 3 days to the lead time as they are in high demand.
How long will my delivery take?
On the product page you will see our usual lead time for our items, these are above the ADD TO BASKET button. These are a guide only and we aim to get your items delivered to you asap.
Please note that the delivery vehicle size limit will determine the lead time on this and we will contact you to ensure the correct method is used here.
How much will my delivery cost?
Our delivery costs vary depending on what product is ordered and where it is being delivered to. When you add items to your basket and proceed to checkout the delivery prices will be stated. We keep our delivery costs as low as possible and only pass on the rates that our delivery partners charge us.
