When do you dispatch orders?

If your order is placed before 12pm we aim to have these processed and dispatched onto our lorries the next day.

However, sometimes our lorries are already full and booked, so this might be 2 to 5 working days after you place your order. Some areas are also subject to set delivery days due to their distance from the local branch.

Please ensure to leave a mobile number so that we can contact you with your delivery date once we have received confirmation from the local branch. This also allows ourselves or the delivery driver to contact you if there are any issues with your delivery.

How much will my delivery cost?

Our delivery costs vary depending on what product is ordered and where it is being delivered to. When you add items to your basket and proceed to checkout the delivery prices will be stated. We keep our delivery costs as low as possible and only pass on the rates that our delivery partners charge us.

How long will my delivery take?

On the product page you will see our usual lead time for our items, these are above the ADD TO BASKET button. These are a guide only and we aim to get your items delivered to you ASAP.

Where will you deliver my order to?

Please note that all of our deliveries are kerbside only and it is your responsibility to get it from the Kerb onto your property. It is at the discretion of the courier where the order is left.

Please ensure you have ample space to offload.

Delivery access and site restrictions

We use pallet couriers for these items and they tend to be delivered on large 18T/26T lorries.

A Rigid lorry is approximately 18 / 26 tonnes with the capacity for 12 / 14 pallets. They are usualy 10m / 12m Long, 4m high and 2.6m wide as an average.

Please ensure you advise us of any restrictions or access issues you may forsee with this size vehicle, failure to do so may result in extra delivery charges.

Ecotherm InnoTorch FAQ's

Is Ecotherm the same as Kingspan?

Ecotherm Insulation Limited is owened by Kingspan Group and the boards are now manufactured in the same factories. So they are virtually identical to Kingspan boards.

Is EcoTherm good insulation?

Ecotherm insulation is a fantastic insulation and is great for use in all areas of house building. The InnoTorch boards on this page are idea for torch-on or pour and roll flat roofs. We carry a full range of PIR from Ecotherm. Contact us for any other boards you need.

When do you dispatch orders?

If your order is placed before 12pm we aim to have these processed and dispatched onto our lorries the next day.

However, sometimes our lorries are already full and booked, so this might be 2 to 5 working days after you place your order. Some areas are also subject to set delivery days due to their distance from the local branch.

Please ensure to leave a mobile number so that we can contact you with your delivery date once we have received confirmation from the local branch. This also allows ourselves or the delivery driver to contact you if there are any issues with your delivery.

How much will my delivery cost?

Our delivery costs vary depending on what product is ordered and where it is being delivered to. When you add items to your basket and proceed to checkout the delivery prices will be stated. We keep our delivery costs as low as possible and only pass on the rates that our delivery partners charge us.

How long will my delivery take?

On the product page you will see our usual lead time for our items, these are above the ADD TO BASKET button. These are a guide only and we aim to get your items delivered to you ASAP.

Where will you deliver my order to?

Please note that all of our deliveries are kerbside only and it is your responsibility to get it from the Kerb onto your property. It is at the discretion of the courier where the order is left.

Please ensure you have ample space to offload.

Delivery access and site restrictions

We use pallet couriers for these items and they tend to be delivered on large 18T/26T lorries.

A Rigid lorry is approximately 18 / 26 tonnes with the capacity for 12 / 14 pallets. They are usualy 10m / 12m Long, 4m high and 2.6m wide as an average.

Please ensure you advise us of any restrictions or access issues you may forsee with this size vehicle, failure to do so may result in extra delivery charges.

Ecotherm InnoTorch FAQ's

Is Ecotherm the same as Kingspan?

Ecotherm Insulation Limited is owened by Kingspan Group and the boards are now manufactured in the same factories. So they are virtually identical to Kingspan boards.

Is EcoTherm good insulation?

Ecotherm insulation is a fantastic insulation and is great for use in all areas of house building. The InnoTorch boards on this page are idea for torch-on or pour and roll flat roofs. We carry a full range of PIR from Ecotherm. Contact us for any other boards you need.

When do you dispatch orders?

If your order is placed before 12pm we aim to have these processed and dispatched onto our lorries the next day.

However, sometimes our lorries are already full and booked, so this might be 2 to 5 working days after you place your order. Some areas are also subject to set delivery days due to their distance from the local branch.

Please ensure to leave a mobile number so that we can contact you with your delivery date once we have received confirmation from the local branch. This also allows ourselves or the delivery driver to contact you if there are any issues with your delivery.

How much will my delivery cost?

Our delivery costs vary depending on what product is ordered and where it is being delivered to. When you add items to your basket and proceed to checkout the delivery prices will be stated. We keep our delivery costs as low as possible and only pass on the rates that our delivery partners charge us.

How long will my delivery take?

On the product page you will see our usual lead time for our items, these are above the ADD TO BASKET button. These are a guide only and we aim to get your items delivered to you ASAP.

Where will you deliver my order to?

Please note that all of our deliveries are kerbside only and it is your responsibility to get it from the Kerb onto your property. It is at the discretion of the courier where the order is left.

Please ensure you have ample space to offload.

Delivery access and site restrictions

We use pallet couriers for these items and they tend to be delivered on large 18T/26T lorries.

A Rigid lorry is approximately 18 / 26 tonnes with the capacity for 12 / 14 pallets. They are usualy 10m / 12m Long, 4m high and 2.6m wide as an average.

Please ensure you advise us of any restrictions or access issues you may forsee with this size vehicle, failure to do so may result in extra delivery charges.

Ecotherm InnoTorch FAQ's

Is Ecotherm the same as Kingspan?

Ecotherm Insulation Limited is owened by Kingspan Group and the boards are now manufactured in the same factories. So they are virtually identical to Kingspan boards.

Is EcoTherm good insulation?

Ecotherm insulation is a fantastic insulation and is great for use in all areas of house building. The InnoTorch boards on this page are idea for torch-on or pour and roll flat roofs. We carry a full range of PIR from Ecotherm. Contact us for any other boards you need.