When do you dispatch orders?
If your order is placed before 2pm we aim to have these processed and dispatched on the next working day. As our Green Roof items are living products they can only be dispatched on a Monday to Thursday. Delivery is therefore Tuesday to Friday.
How much will my delivery cost?
Our delivery costs vary depending on what product is ordered and where it is being delivered to. When you add items to your basket and proceed to checkout the delivery prices will be stated. We keep our delivery costs as low as possible and only pass on the rates that our delivery partners charge us.
How long will my delivery take?
On the product page you will see our usual lead time for our items, these are above the ADD TO BASKET button. These are a guide only and we aim to get your items delivered to you asap.
Where will you deliver my order to?
Please note that all our deliveries are kerbside only and it is your responsibility to get it from the Kerb onto your property. It is at the discression of the courier where the order is left.
Please ensure you have ample space to offload.
Delivery access and site restrictions
We use pallet couriers for our Green Roofing deliverys and these tend to be large 18T lorries.
A Rigid lorry is approximately 18 / 26 tonnes with the capacity for 12 / 14 pallets. They are usualy 10m / 12m Long, 4m high and 2.6m wide as an average.
So please ensure you advise us of any restrictions or issues you may forsee with this size vehicle, failure to do so may result in extra delivery charges.