When do you dispatch orders?
If your order is placed before 2:00 PM, we aim to process and dispatch it on the same day.
Some items are special order, including but not limited to Colorfast and Powder Coated items. These can take an additional 3–7 working days to be manufactured and will be dispatched as soon as they are ready.
How much will my delivery cost?
Delivery costs vary depending on the product and delivery location. When you add items to your basket and proceed to checkout, the delivery prices will be displayed. We keep our delivery costs as low as possible and only pass on the rates charged by our delivery partners.
Delivery on fixings is free for orders over £200.00 ex VAT.
How long will my delivery take?
Each product page shows the usual lead time below the “Add to Basket” button. These are a guide only, and we aim to deliver your items as quickly as possible.
If a product is low stock or out of stock, we will contact you with an expected lead time. Lead times for Colorfast and Powder Coated items are approximately 3–7 working days.
Why do we need your contact number?
It is essential to provide a mobile number so we or the delivery driver can contact you if there are any issues. For orders of this nature, we may contact you after ordering online to discuss delivery options, site restrictions, or offloading requirements.